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❓✍ Reputation CMO, Liz Carter, shares her thoughts on National Leave a Review Day and how businesses can get involved to raise awareness about the importance of consumer feedback. 🤔 Why did we create this holiday? We’ve hit a tipping point where consumers don’t trust the sales pitches and the brand promises that they are exposed to. They are crowdsourcing information and relying on the voice of the consumer to tell them the truth. 🔦Learn more about how your business can celebrate National Leave a Review Day and shine a spotlight on the importance of listening to your customers here: https://lnkd.in/gZVE8gfn
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Ally Zwahlen
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The countdown begins! 🎉
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🤝 So proud to support our teams who support our communities! Thank you to everyone who participated in Back to School giveback initiative that filled 150 backpacks full of school supplies & books!
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🎉 Congrats to Lexus Derby for making it to the 900 Club! 🎉 Learn more about our proprietary Reputation Score here ➡ https://lnkd.in/edGCgqaW
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📢 What a true testament to the power of creating a multi-location social strategy that scales 📈 Kudos to Julia K. Zauner and your team at Springpoint Senior Living!"Since 2021, she added, the process has helped the company increase its overall online reputation score from 425 out of 1,000 to 804. The effort also has boosted the company’s number of reviews from 152 to 722 today, and its overall rating moved from 3.5 out of 5 to 4.2. The ambassador program also increased the company’s total Facebook followers 70% and bumped its likes up by 35%.➡ Read the full McKnight's Senior Living article here: https://lnkd.in/ebpMPhGt
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{CURRENTLY TRENDING ↖ ] In a landmark decision, a federal judge has ruled that Google illegally maintained a monopoly in online search. Reputation's Adam Dorfman breaks down what this means for digital marketers 🔎 💡 "My advice to digital marketers is straightforward: continue to mind your brand,invest in your online reputationand create quality content across all digital channels. Businesses that implement amulti-channel communication strategyshould be able to quickly adapt to regulatory changes and continue to deliver on their brand promise." - Adam Dorfman, VP, Product Intelligence & Strategic Insights↪ Read Adam's full article here: https://lnkd.in/eJ6pYrb3
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🎉 Congrats to The Valley Health System for ranking in the Top 20 Acute Care Hospitals in the 2024 Healthcare Rankings Report 🎉 ➡ You can access the full report here: https://lnkd.in/e6UF7e_N
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🍻 In our latest UK customer story, read how 👨💻Thomas Ryan and the team at Young's Pubs leveraged customer feedback for business growth for their 260+ pub and bedroom sites across the UK.https://lnkd.in/ec3N7wvH
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📢 We recently had an opportunity to chat with Kelly C. from Spherion to break down how they were able to leverage National Leave a Review Day - thank you for sharing with us, Kelly!🗝 4 KEY STRATEGIES:1. Continuous Education: Kelly & team emphasize the importance of reviews year-round through metrics and stories, showing franchisees how reviews can boost their local market presence (which also helps them win new clients & get referrals)2. Tool Accessibility: Ensured all teams had access to Reputation & other easy-to-use tools, ensuring everyone could participate in requesting and managing reviews effectively.3. Localized Impact: Tied activities back to local market benefits, highlighting how reviews can help bring in more job candidates and clients.4. Competitive Motivation: Used Reputation Scores to create a friendly competition among franchises, motivating them to improve their review management practices.🔑 OUTCOMES:📈 Increased Website Traffic: 14% increase in users and a 22% increase in new users, and a 21% increase in average session duration on Spherion.com during the campaign week.📈 Higher Google Ratings: Leveraged review activities to improve Google ratings, which are crucial for attracting potential clients and job seekers.Well done, Spherion team! 🎉 ➡ Get ready for National Leave a Review Day here: https://lnkd.in/eCwhsKpG
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🚀 Customer Newsletter Update Alert! 🚀This month's newsletter is packed with valuable tips and tricks for National Leave a Review Day (which is October 22nd!):🔹 Exclusive Interviews: Hear from Kelly C. of Sperion Staffing and Gary Navarro of Cantex on how they successfully built campaigns, equipped their teams with reputation tools, and created engaging activities to generate excitement around the day.🔹 Toolkit Checklist: Get all the essentials – logos, best practices, and tips on our website landing page. Everything you need is linked in the newsletter.➡ Get ready here: https://lnkd.in/eCwhsKpGUpcoming Webinars:📅 Today: Learn all about surveys. Can't make it? Register anyway to receive the recording📅 September 10th: Dive into experience insights. Register now to save your spot!🔹 Consumer Sentiment Guide: Discover how to monitor, operationalize, and leverage feedback from various channels to make a significant impact on your business.👉 Check out the full newsletter and all the fantastic resources it includes. Let's get ready for National Leave a Review Day! 🎉#NationalLeaveAReviewDay #ReputationManagement #Webinars #CustomerFeedback #BusinessGrowth
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🌟 Our global offices hosted 'Bring Your Kids To Work' over the last few weeks. This year's theme,"I Can Be Anything I Want to Be,"is all about igniting the imagination and ambition of our children. We've all had someone who inspired us to reach for the stars, and now it's our turn to do the same for the next generation 💫 Thank you to our amazing leaders for putting this important initiative together 🤩
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